The Code of Conduct sets out the standard of behaviour which is expected at QCN, to enable QCN staff to contribute to the delivery of QCN’s objectives.

The guiding principles and requirements of the Code apply to each staff member’s daily tasks and duties at QCN.

Code of Conduct

Operational

QCN is committed to promoting and maintaining a culture that supports open and honest dialogue. We encourage and respect complaints from both internal and external sources for the insights they may provide to the way QCN performs and operates its business. This helps us ensure high standards of compliance and ethics.

We have a clear procedure for managing and resolving operational complaints that relate to our day-to-day business.

Complaints Policy

Complaints in relation to QCN’s activities can be raised directly by contacting QCN’s Operations Director.

Operations Director
Queensland Capacity Network Pty Ltd
L15, 348 Edward Street
BRISBANE QLD 4000
E: enquiries@qcn.com.au

Wrongdoing

Complaints may also be received from internal and external sources that relate to allegations of wrongdoing (for example corrupt conduct, unethical or illegal conduct). We encourage the reporting of wrongdoing and we seek to support and provide appropriate protections for people making complaints, and also those who are the subject of complaints. We are committed to ensuring that the rights of anyone who reports wrongdoing in good faith are protected and we have a clear procedure for addressing these types of complaints.

QCN has a Whistleblower Protection Policy that applies to current and former QCN officers, employees, contractors and suppliers who wish to report corrupt, illegal or unethical conduct regarding QCN activities.

Whistleblower Protection Policy and Public Interest Disclosure Policy

Complaints in relation to wrongdoing can be raised directly by contacting QCN’s Chief Executive.

Chief Executive
Queensland Capacity Network Pty Ltd
L15, 348 Edward Street
BRISBANE QLD 4000
E: notices@qcn.com.au

Working for a government owned corporation subsidiary often means being in a position of trust. When the conduct of an employee does, or might be perceived to, involve a conflict between private interests and corporate duty, this trust is placed at risk and a potential or actual conflict of interest may arise.

A potential conflict of interest exists when it appears an employee’s private interests could interfere with the proper and impartial performance of official duties in the best interests of QCN.

An actual conflict of interest exists when a reasonable person, in possession of the relevant facts, would conclude that the employee’s private interests are likely to interfere with the proper and impartial performance of official duties in the best interests of QCN.

In such circumstances, QCN employees must put personal views or interests aside and report any actual or potential conflict of interest. The public must be able to trust that QCN employees will act impartially, and in accordance with our policies and procedures.

Conflict of Interest Policy

QCN’s Corporate Entertainment and Hospitality Policy is based on the ‘Government Owned Corporations Corporate Entertainment and Hospitality Guidelines’ and provides guidance to what is considered reasonable expenditure in relation to corporate entertainment and hospitality. It also clarifies accountability for expenditure while recognising management will need to exercise its judgment in relation to the expenditure contributing to QCN’s overall business goals.

Expenditure is to be relevant and appropriate to the circumstances, and prudent in balancing the expected business benefits with community standards of reasonableness.

Corporate Entertainment and Hospitality Policy

QCN is committed to providing and maintaining a healthy and safe work environment for all employees, contractors and associated personnel. Every individual is responsible and accountable for the health and safety of themselves and others around them, and our senior management are active role models of this commitment.

QCN’s commitment to delivering health and safety outcomes for everyone, everywhere and every day is located in our Work Health and Safety Policy.

Work Health and Safety Policy

The Chief Executive is directed and authorised by the Board to deal with applications and make decisions on access to documents made under the Right to Information Act 2009 (RTI Act) and Information Privacy Act 2009 (IP Act).

All QCN staff are to immediately refer all requests for access to documents under the RTI Act or IP Act to the Chief Executive.

The Chief Executive (or their authorised delegate) is directed and authorised to deal with applications for internal review of decisions made under the RTI and IP Acts.